Cancellation charges of a hotel booking is subject to the individual cancellation policy of the hotel booked by the user and may change at the discretion of the hotel. Trawo has no The user is advised to go through the cancellation policy of the hotel before confirming any booking. For Trawo Assured hotels, cancellation fees will not be charged if a booking is cancelled before the check-in date of the guest. In case the user cancels the booking beyond the check-in date, the guest/user will be charged for number of used nights plus one as the total stay duration.
For further queries, please reach out to support@trawo.in
Refunds a subject to the cancellation/modification policies against a hotel booking. User is expected to read through the T&C of a hotel before making any hotel booking.
User agreement and privacy policy of Trawo shall apply
In the event of any misuse or abuse of the offer by the customer of travel assigned account manager, Trawo reserve the rights to deny the offer or cancel the booking. Trawo shall not refund the booking amount in such cases.
Customers, who are travel agents by occupation, are barred from making bookings for their customers and Trawo reserve the rights to deny the offer or cancel the booking. Trawo shall not refund the booking amount in such cases.
Trawo reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether
Trawo is the sole authority for interpretation of these terms.
Trawo shall not be liable for any loss or damage arising due to force majeure event.
In the event of any misuse or abuse of the service by the customer or travel agent, Trawo reserves the right to deny the offer or cancel the booking.
In no event the entire liability of Trawo under this offer shall exceed the amount of promotional discount under this offer
Trawo shall not be liable to for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the service.
Disputes, if any, arising out of or in connection with this offer shall be subject to the exclusive jurisdiction of the competent courts in Haryana.